An Honest Commercial Cleaning Company
Since we are human and sometimes make mistakes, we must have a proper tactic to solve problems when they arise. What’s the best way to do this? Have an open and friendly line of communication.
We’ve heard too often that complaints to a cleaning company are not treated tastefully. The cleaning company feels inconvenienced by the phone call and reacts with an abrasive solution. This causes the customer to feel bad about calling and voicing their concern about a cleaning issue. So next time, they don’t call when there’s an issue. And they don’t call again when the next problem arises. This continues until the building is filthy and the customer is left angry and looking for a new cleaning solution.
Remember how stressful it is looking for, interviewing, and onboarding a new cleaning company? This is why customers suffer through missed details, dirt, dust, and germs throughout their office and continue to suffer from the time drain of stressing about the commodity of a clean office. It doesn’t have to be this way.
When looking for a new cleaning company, don’t just look for the cheapest or someone who can clean. Everyone knows how to clean (this is a low value).
Look for a company that has exceptional customer service.
- A company that will solve any problems with one friendly phone call.
- A company where the owners are local and invested in our community.
When a company values its reputation, it will do what it takes to make you happy.
Remember, cleaning isn’t just cleaning. The real value is the partnership between the cleaning company and the client. Look for professionalism and training to ensure you get the best possible service. Look for technology and systems that provide accountability. Look for owners and teams that genuinely care about people. There is a real value to this.
Save time, reduce stress and remove the anxiety of your yearly search for a new cleaning company. Find a company that cares as much as Clean Impact LLC. Contact us today and start working with a quality commercial cleaning company.